Shipping Policy

Welcome to DVINE JEWEL! We strive to ensure a seamless and enjoyable shopping experience for all our customers. Below are the details of our shipping policy:

Order Processing

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

  • Domestic Shipping (U.S.):
    • Standard Shipping: 3-7 business days – $5.00 (Free for orders over $60).
    • Expedited Shipping: 1-3 business days – $15.00.
  • International Shipping:
    • Delivery times vary by destination, typically 7-21 business days. Rates will be calculated at checkout.
    • Note: Customs fees, duties, and taxes may apply for international orders. These are the responsibility of the buyer.

Packaging & Sustainability

Your jewelry will arrive beautifully packaged, perfect for gifting or personal enjoyment. At DVINE JEWEL, we are committed to sustainability and use eco-friendly materials whenever possible.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. Use this number to monitor your shipment’s progress.

Shipping Delays

While we work with reliable carriers, unexpected delays may occur due to weather, customs, or high-volume seasons. We appreciate your understanding and patience.

Incorrect Addresses

Please double-check your shipping address before completing your purchase. DVINE JEWEL is not responsible for delays or losses due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us at [your email or contact form link] within 7 days of delivery. We will assist you with filing a claim or finding a resolution.

Returns & Exchanges

For details on returns, exchanges, and refunds, please visit our https://dvinejewel.com/policies/refund-policy.

Thank you for choosing DVINE JEWEL for your jewelry needs.